Before we kick off with our Central Reservations training, you should get a feel for the system and get to know your way around. There are some aspects of ResRequest that will seem familiar – with some functionality similar to that of other software programs – but there are several icons and functionality that will be completely new. To get the most out of ResRequest, it will be best for you to understand and start using these dynamic and fun tools from the start.
This area is fixed regardless of where you navigate to in the system and comprises of the menu bar, where the ResRequest modules and functionality can be accessed, and a toolbar, where actions such as creating, saving and editing are prompted. Some icons on the toolbar will be familiar to you while the ResRequest icons initiate actions that are specific to ResRequest, e.g. opening up a second ResRequest screen, will be new.
This dynamic area reflects the screen you select in the menu, e.g. if you select the Availability Calendar under the Reservations menu, the Availability Calendar tab and relevant screen will appear.
The ResRequest toolbar functions are specific to ResRequest, the functions (from left to right) open the following:
To get an overall introduction watch the video tutorial which shows you how to log in, navigate through the menus and identify new icons that offer really useful functionality. It also shows you how to:
Change your password
Change your landing page
NOTE: Data transfers will need to run to update the landing page setting on all environments.
There are 3 important calendars which you will use constantly:
Watch the video tutorial for an overview of these 3 calendars.
