MinLOS
Minimum Length of Stay is generally used where there is a period of high demand, followed by a period of low demand. For example, it would make sense to request a minimum 3-night stay during your peak/festive season.
How does MinLOS work in ResRequest?
Minimum Length of Stay (MinLOS) will allow you to designate certain days, where a minimum number of nights is required to secure the booking.
A new menu function has been added to set up MinLOS rules. To access this menu, navigate to Admin > Setup > Rates > MinLOS
A rule is specific to a combination of Rate Period, Agents, Rate Types and Accommodation Types. There are a few things to consider when setting up a MinLOS rule:
- The minimum number of nights
- If allocations apply
- How many days before arrival will the rules lapse
- The days of the week on which the rule applies.
An itinerary line is subject to the MinLOS rule if it meets criteria and it includes any days of the week identified in the rule. Other things to consider when setting up the rules are:
- If the itinerary departs on the first day of a MinLOS period or arrives on the last day of the MinLOS period, the rule does not apply.
- If the itinerary overlaps a MinLOS period it is subject to the rule. If the itinerary is created within the lapse period, the rule does not apply. For example, if MinLOS applies on Friday and Saturday, there is a lapse period of 1 day and the itinerary is created on Thursday, it will not be subject to the rule.
- If an itinerary is subject to more than one MinLOS rule, the rule with the longest length of stay will apply. I
- f the itinerary is a drawdown from an allocation or block, it will be subject to MinLOS rules that have been set to apply to allocations.
When an itinerary line is subject to a MinLOS rule, an alert displays the required minimum stay warning. If you select fewer nights, the booking will not be accepted unless the user has MinLOS override rights.
A new reservation override option provides the facility for users to override MinLOS rules. To access this functionality, navigate to Admin > Setup > User Access. Select the user group you would like to apply the setting to, then click on Reservation Restrictions. To allow the override for Minimum Length of Stay, tick the Minimum Stay box as shown below.
When looking at the Availability Calendar, days that are subject to the MinLOS rule will be indicated by a pink triangle in the top right-hand corner of the affected day on the calendar.
Important note: MinLOS is not yet available via our API or on ResNova, however, this is on the way soon!
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