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System setup

Lay the foundations with a thorough system setup before you start using ResRequest. The system setup determines how your system will operate and how data will be recorded. Data is key to you getting the most out of your ResRequest system. Correct System and data setup should be done before you start working on your system.

Tutorials

Code tables

    • Getting started
      • Working with code tables
    • Contacts
      • Contact Profile
      • Customer relationship management
      • Guest relationship management
    • Financials
      • Bank cash point
      • Currency
      • Daily exchange rates
      • Extras
      • Extras Category
      • Payment Method
      • Payment plans
      • Rate component
      • Rate group
      • Rate periods
      • Rate type
      • Tax rate
      • Tax group
    • Interfaces
      • Guest survey
      • Payment gateway
      • POS
      • Telephone
    • Other
      • Country
      • Source
      • Custom notes
      • Standard notes

User Access

  • Getting started
    • What is user access
  • Setting user access
    • Access groups
    • Agent user access
    • Public user access
  • Reporting
    • Reporting on User Access

Your Brand in ResRequest

  • Getting started
    • Our templates
    • Our guest services
    • Customise your public pages | V8.0.0 +
  • Asset Specification
    • Image Specifications
    • Video Specifications
    • Logo Specifications
  • Media manager
    • Understanding your Media Manager
    • Top tips for managing your media

Business Structure

    • Getting started
      • What is the business structure?
      • Business structure levels
      • Building the business structure
      • Invoicing units

System Configurations

    • Environment setup
      • ResRequest architecture
      • Working in different environments
      • Server and environment setup
    • Defaults
      • ResRequest defaults
      • System administration
      • Documentation
      • Financials
      • Public
      • Internet Marketing
      • Guest Services
    • Working with reports
      • Report layout
      • Profiles and favourites
      • Using reports

Rates

  • Getting started
    • Rates overview
    • Best Rate practices
  • Setting up Rates
    • When ResRequest creates your Rates
    • Set up and manage your own Rates
    • Interpreting your Rates
    • How to add a Rate
    • Rate sheet
    • Editing a Rate
  • Specials
    • Setting up specials
    • Setting up special combos
    • Applying Specials
    • Report on Specials

Advanced stock setup

  • Allocations
    • Understanding Allocations
    • Allocations setup
    • Allocations maintenance
  • Block bookings
    • Understanding Block bookings
    • Setup Block bookings
    • Using Block bookings

Automated Workflows

  • Getting Started
    • Working with automated workflows
    • Workflow types

Keep up to date with us

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