ResNova is our booking widget, which enables you to embed your ResRequest availability and rates anywhere on your website. It offers two formats so you can show your information in either a calendar matrix or a quick search…or both! Plus, if your users are working on a device that’s too small to support one of the formats, it automatically changes to respond to the user’s device.
When you create your widget on the ResNova back office, you can select from many options. You can simply show availability, or let your customer make a booking and a payment, using any one of several payment gateway service providers. Once you have created your widget on the back office, simply paste a copy of the widget’s embed link code into your secure (https) website.
When a booking is made on your ResNova widget, it is automatically created in your ResRequest system, with the marketing code you have selected. A confirmation document sent to your guests includes your hotel’s contact details, photos and hotel descriptions.
Your ResNova widgets are highly customisable, allowing you to reflect your website branding and display availability like this…
Take a look at our tutorials to find out more.
A quick look at our matrix view:
What you can expect from the quick search view:
While building ResNova 3.0, responsiveness was top of our mind as we know most of your guests access the internet via their mobile devices and we wanted to ensure that their user journey is optimal and user-friendly. Your guests will now be able to book rooms in a simple and accessible way, no matter the device that they’re on.
ResNova now has an extended search functionality, allowing the guest to filter the properties they would like to see results for.
Choose to show availability with a ‘Contact’ or ‘Enquire’ button for customers to request a quote or booking. To allow your users to book directly through the widget, see the Book Now option below. Calendar format On the calendar widget choose to show your actual availability or limit your availability, e.g. to 2, so users can see some space is available without displaying your exact availability.
Spice up your widget and entice interest in your properties by loading images and property descriptions on your Business structure for the information and booking popups in ResNova. See the ResNova setup tutorial for instructions.
Choose to show your rates in the room information popup. The rate displayed will be for the average pax set for that room (normally 2 pax). Calendar format Extra functionality specific to the calendar format gives you the option to show your rates in the calendar days. Two rates will show automatically, one rate for a single pax, and the other for the average pax set for that room (normally 2 pax). ResNova can only display an Adult & a Child rate group. Please keep this in mind if you work with multiple rate groups.
It’s up to you whether or not you would like to enable bookings to be made from the widgets. Ask your web developer to set the SMTP settings in ResNova so your bookers and reservationist may receive an automated email when a booking is made. These bookings will automatically be created in ResRequest and will appear in the ‘Req Received’ section/report. These bookings are the same as any other bookings made through our API, see the Manage online bookings tutorial to see how to handle them in your ResRequest system.
ResNova enables you to keep track of where your bookings are coming from. Sources usually include marketing channels, which could now help you understand guest trends and focus on sales. The list of sources is populated
Sign up with one of ResRequest’s Payment Gateway partners to activate payments from your booking widget. The Pay Now option will prompt the guest with options to pay the full amount owing (as per the accommodation folio), any amount as stipulated by payment plans set up for the user in your ResRequest system, or, if set in the back office, you can allow guests to choose to pay later.
ResNova is offered to ResRequest customers for use on their website and is subject to terms and conditions.
Apart from a small setup fee for the account, the use and hosting of ResNova is totally free! You will also have to consider your web developer’s charges for creating and maintaining the widgets.
Your ResNova account is linked to a User in your ResRequest system – this enables you to set up specific rates for the widgets as they are linked to this user. This also means that if you enable bookings on your widgets, you will know exactly how much business is coming through your website as these bookings appear in the ‘Req Received’ report from this user. ResNova may be used through two different channels:
We’d love to keep releasing the latest features on both channels, but it’s more feasible to support one universal product. There are so many great enhancements in the pipeline for ResNova and we look forward to releasing these.
Does this mean you can’t use the WordPress plugin?
No. You can definitely still use the plugin, but we have discontinued support for the plugin and any bugs that may arise therein.
To keep up with all the latest features for ResNova, take a look at our ResNova Announcements page.
