Room check out is done when guests leave the lodge. The check out functionality is only available on a Property environment, see the Working with different Environments and ResRequest Architecture tutorials to understand what this means if you are not familiar with this concept. It is important to understand the advantages of using the check out functionality, how a single check out is processed and how to do bulk check outs. You will be working off the Rooming calendar, where all check outs are processed.
Checking out rooms on guest departure is important for several reasons:
NOTE: Folios shown in grey are folios created on the web environment or reservations server. These may be viewed but not edited.
You can only check out bookings that have already been checked in. Follow these simple steps to check out a guest.
Other options on the Check out screen include:
To continue with check out, select the Checkout option. A pop-up will notify you that the booking is checked out.
You can perform check out for multiple rooms simultaneously. Ensure that no room is selected and click on the ‘Checkout’ button. The system will display a list of bookings that are eligible for check out. You may click on any of the pdfs reflected to view or print the guest’s account. Check out the required bookings by clicking on the checkboxes, then click on ‘Ok’.
NOTE: For bulk check-outs, room numbers for which there are outstanding payments are displayed in red. If you click on the pdf icon to the right of the room number you can view the proformas relevant to the room.
