Booking.com is a travel fare aggregator website and travel metasearch engine for lodging reservations. It is owned and operated by and is the primary revenue source of United States-based Booking Holdings. Booking.com is headquartered in Amsterdam.
If you’re not yet a Booking.com customer and you’d like to use their service, you’ll need to first sign up with Booking.com and setup your profile on their extranet (back office).
These guide details the main steps to follow to get the interface up and running.
Let’s go through each of these steps in more detail.
If you’re not yet a Booking.com customer, you’ll need to first sign up with them. To sign up, contact Booking.com via their website.
Setting up your property is an automated process described in Step 2.
Here are Booking.com’s guides to the sign up steps.
Next setup your Booking.com profile on the Booking.com extranet.
Upload your pictures and descriptions on Booking.com.
For help with setting up your Booking.com property, view Booking.com’s online support site.
Alternatively contact them directly from the Booking.com extranet:
Here’s when we kick into action. As soon as your profile is up and running, send our support team an email requesting we connect your ResRequest system to your Booking.com profile.
We need a few details from you for us to setup the connection. To make it easy, it would be great if you could send us these details with your first email:
| Map this rate in Booking.com… | … To this rate in ResRequest |
| Public rate | Rack rate |
As soon as we have these details we will setup the user account for Booking.com. The user will be setup to have the ability to ‘Make a Booking’ and ‘Override a Rate Amount’.
Our team will notify you when the tests are completed.
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Please plan for 3 hours once-off setup for the connection. While the setup is approximately 3 hours, it can take a few days to complete as we may have some back and forth to confirm the setup. The 3 hour once-off charge will be added to your billable service sheet at our standard annual support rate (for 2019 this is: $35 / R390 per hour).
Once your connection is activated, learn how to manage your bookings using the Requests Received function. For more information, view our Manage Online Bookings module.
For more information, please contact our call centre.
Have a look at Booking.com’s Automatic sign up tool guide
