Room check-in is done when the guest arrives at the lodge. The check-in functionality is only available on a Property environment, see the Working with different Environments and ResRequest Architecture tutorials to understand what this means if you are not familiar with this concept. It is important to understand the advantages of using the check-in functionality, how a single check-in is processed and how to do bulk check-ins. You will be working off the Rooming calendar, where all check-ins are processed.
Bookings need to have Confirmed status, be arriving on a future date and be allocated to a room before you can check them in. Once roomed, follow these easy steps to check in guests.
You can perform check ins for multiple rooms simultaneously.
Once your bookings are checked in, you will need to record guest details on the bookings and when the time comes for them to leave, you will need to check them out. Please continue with our tutorials to learn how to perform these functions.
See our Mail merge guide which shows how to pre-populate guest registration/indemnity forms for your guest to check and sign on arrival.
