The saying ‘change is inevitable’ is certainly applicable in the technology sector. This is a positive change as we have new products to solve problems, improve online storage and facilitate tracking. As with most new technologies, however, there are often unforeseen consequences.

This is true for servers. Servers are the core of ResRequest’s productivity. If a server goes down, we can’t work – and neither can you! It is, therefore, essential that we maintain and run our machines as efficiently, and cost effectively, as possible. As a ResRequest client, your servers are also key to your property’s productivity. When we talk about servers here, we’re talking about the computer on which your ResRequest system is installed. As ResRequest improves its product, we want to help you to optimise your server so that your business is always at its most productive and making full use of all the ResRequest enhancements.

When working at a small lodge with a handful of users (1-5) there is no need to go over the top with a large server. Below is a list of the minimum machine requirements that we recommend:

• i3 Duo Core CPU
• 10 GB free hard disk space
• 4 GB RAM (system memory)
• Windows 7 or above
• Linux
• iOS – must use Parallels

This is just a guideline. If, however, the computer you are using as a server is also performing multiple functions, it would be advisable to improve your server capacity to run all the other programs parallel to ResRequest, without causing performance issues. More RAM is always the easiest and cheapest way to increase performance.

If you are running an offline environment, we suggest letting our ResRequest support team set up unattended access on TeamViewer. This will allow us to access the server when needed without prompting for TeamViewer details.

We are constantly improving our product and with a suitable server, your property will be able to capitalize on all aspects of ResRequest to enhance your operations.