Tourism Reboot Package
This package covers a full system audit and analysis. This suits customers that have undergone a big change such as a rebrand, change of ownership, multiple staff changes, return from a soft suspension, or process changes.
Your consultant will work closely with you to improve your data management and formulate standard operating procedures where needed.
Marketing Package
Your consultant will review all marketing-related endpoints in your ResRequest system, including agent CRM, guest CRM and processes (from inquiry to post-departure), the performance of agents, connections, and integrations, and ResRequest public pages.
Your consultant will create a clear plan of areas to change and work closely with you to implement these changes, and standard operating procedures.
Financial Interface Package
This package is focused on strengthening the alignment between ResRequest transactions and your accounting system. We will develop the processes to ensure transactions and taxes from ResRequest are reflected in your accounting system.
Your consultant will work with you to review and improve data setup and operating processes that ensure continuity between sales and accounts.
Business Systems Analysis Package
This package helps customers maximise ResRequest’s functionality and partnerships. The process identifies ResRequest system areas not being utilised, or that need attention in these areas: Sales, CRM, CRS, PMS, Financials, and Business Analytics.
Your consultant will review your use of ResRequest modules, then provide a detailed report of findings and recommendations for better system usage.
Fiscalisation Package
Fiscalisation is the governance that ensures that TAX transactions are reported and paid correctly to the tax authorities. For most retailers, fiscal compliance may be hardware or software-based, or a combination of the two.
Your consultant will work with you and your Tax Integration partner to ensure that taxes on sales are accurately posted from ResRequest to the Tax Authority.
Sell Direct Package
Selling your bed nights direct, or showing your availability online has proven to increase sales and trust in online shoppers. ResNova, our booking widget, is free to our customers and gives your guests an easy way to look, book, and pay online.
Your consultant will set up ResNova in ResRequest, and coordinate new ResRequest public pages, so adding a ‘Book now’ link from your website is all you need to do!
Business Intelligence Package
Tracking the patterns of your sales and operations can empower and improve your workflows and results. This package is designed for your business to work with charts and reports that can improve your business’s key performance areas.
Your consultant will introduce you to graphs and reports that will improve your business workflows, and revenues.
TallOrder POS Reboot Package
Our POS Reboot package is perfect for customers rebooting their procedures after restructures, staff changes, or operational changes. Our consultant will work with you reviewing and auditing all modules listed below, including partner integrations. Your consultant will compile a report of changes aimed at increasing efficiency and improving how ResRequest is integrated into business KPIs.
Training Package
Our POS training package is perfect for customers with new staff. Our consultant will work with your new staff member to ensure they are well prepared to ensure your business is running effectively.
Connections Package
This package is designed to equip you to boost your sales through specialist agents, through the use of direct connections. We provide you with a comprehensive overview of the integration options available when connecting to ResConnect partners. This package includes an audit on existing ResConnect connections and highlights opportunities for improvements.
Training Package
This package makes bulk-training cost-effective, especially for large teams or multi-property portfolios. Be it refresher training for long-term staff, training for new staff, training on new modules/features or training based on specific work roles,or onsite training time, your training package can be used for any training, as needed.
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