Version 8.5.0
My Bookings – Reservation Report ✨
Versions: 8.5.0 and up
Posted on: 31 July 2025
Posted on: 31 July 2025
My Bookings eliminates the frustration of hunting through multiple screens to find your reservations, putting everything you need in one place dashboard.
Save Time with Centralised Management
No more clicking through different sections to find your bookings. See all reservations assigned to you or your team instantly, reducing the time spent searching and increasing productivity.
Stay Organised with Seven Focused Views
- Allocated Bookings: Quickly identify which bookings need your attention today
- Amended Bookings: Spot changes that require follow-up action
- Arrival/Stayover/Departure: Prioritise your daily tasks based on guest activity
- Waitlists: Never lose track of potential bookings waiting for confirmation
- Provisionals: Convert temporary bookings into confirmed revenue
- Quotations: Follow up on quotes before they go cold
- Cancellations: Learn from past cancellations to improve retention
Make Better Decisions Faster
Each booking shows payment status with visual indicators, so you can immediately spot payment issues and take action. See exactly how much has been paid at a glance, helping you manage cash flow and reduce payment delays.
Who Benefits Most
Internal staff and consultants gain instant visibility of their workload, and gain insights into where revenue can be increased or information might still be required. The system automatically migrates existing permissions, so there’s no additional setup required.
Showcase Your Special Offers Everywhere ✨
Versions: 8.5.0 and up
Posted on: 31 July 2025
Posted on: 31 July 2025
Present your promotional offers beautifully both within your system for agents and staff, and externally on your public availability calendar.
Increase Revenue Through Better Showcase
Logged-in users can easily browse, sell and buy relevant specials with this beautiful showcase, whilst specials appear attractively on your public ResRequest availability calendar for direct customer access.
Reduce Queries with Clear Information
Visual deal cards with rich imagery showcase your offers more effectively than plain text listings, helping customers make decisions independently and reducing the burden on your reservation team.
Ensure Targeted Access
Stringent user access rules ensure the right offers reach the right users, maintaining security whilst maximising visibility to appropriate audiences both internally and externally.
Housekeeping – Operations Command Centre ✨
Versions: 8.5.0 and up
Posted on: 31 July 2025
Posted on: 31 July 2025
Elevate guest experiences and operational excellence with centralised tracking and intelligent automation that ensures consistently high standards.
Enhance Guest Satisfaction
Real-time room status tracking ensures every guest arrives to a perfectly prepared room. Visual indicators show exactly which rooms meet your quality standards and are ready for check-in, creating positive first impressions.
Prioritise Occupied Rooms
Priority indicators ensure arrival rooms receive immediate attention, maximising efficiency and enabling seamless guest experiences that encourage positive reviews and repeat bookings.
Streamline Operations
Assign specific housekeeping staff to rooms and track progress in real-time. Copy successful assignment patterns between similar days to maintain consistent service delivery and efficient resource allocation.
Boost Operational Efficiency
Automation creates cleaning tasks based on guest departures and arrivals, optimising workflow planning and ensuring nothing falls through the cracks. Set rules for different cleaning standards and let intelligent automation handle routine scheduling.
Introducing Your Personal Digital Notebook ✨
Versions: 8.5.0 and up
Posted on: 31 July 2025
Posted on: 31 July 2025
Replace your sticky notes and scraps of paper with a built-in note-taking system that keeps your personal reminders organised and linked to specific bookings or guests.
Enhance Personal Productivity
Create private notes for your own reference and link them to reservations for easy retrieval. Your completely private workspace helps you stay organised without cluttering shared systems.
Work Smarter with Seamless Access
Access your personal notes from anywhere in the system without interrupting your current task. The side panel design means you can take notes whilst working on other screens, improving your multitasking capability.
Ensure Information Security
Your notebook is completely private to you – only you can see the notes you create, making it perfect for personal workflow management whilst maintaining confidentiality of sensitive observations or reminders.
Enhanced Calendar Experience ✨
Versions: 8.5.0 and up
Posted on: 31 July 2025
Posted on: 31 July 2025
Enhanced Booking Experience
With both the availability calendar and occupancy now extending the full width of the page, you will now be able to see 31 days instead of 21. This provides better context for availability patterns as you make reservations or review occupation.
Business Structure Logo Management ✨
Versions: 8.5.0 and up
Posted on: 31 July 2025
Posted on: 31 July 2025
Logo Management at your fingertips
Have you spruced up your logos, but you now need your system logos to match? Fret no further!
You can now very easily update and manage your business structure logos using images uploaded to the media manager. It’s as easy as 1,2,3!
Modernised Code Tables ✨
Versions: 8.5.0 and up
Posted on: 31 July 2025
Posted on: 31 July 2025
Enjoy faster system performance and improved reliability with modernised infrastructure that works behind the scenes.
The following code tables have been modernised as a part of this release:
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