Version 7.30.0 and up
Posted on May 2020
Our team have crafted a new and improved rooming calendar. Affording you all the conveniences modern technology has to offer, in order to streamline and optimise your front-of-house processes.
Automatically room your unallocated reservations in the optimal configuration, to ensure that you get the most out of your availability.
Shuffle a reservation between rooms by simply dragging and dropping it to the relevant room. Clicking on a reservation item also highlights the valid rooming possibilities in green.
Manage multiple aspects of a reservation without leaving the rooming calendar screen. Manage guests, view itineraries, check multiple rooms on a reservation in, and so much more.
Our team have included an indication to alert users of any potential rooming conflicts. This will minimise the risk of over booking a room, despite multiple people being responsible for rooming reservations.
FAQ: Will we still be able to access the classic rooming calendar?
The classic (old) rooming calendar will remain accessible to you and your team, while you settle in to using the modern calendar. The classic rooming calendar will, however, be deprecated in December 2020.
Version 7.30.0 and up
Posted on May 2020
If it’s your job to stay on top of everything in reservations, you’ll love our new Reservation Manager and Sales Overview Dashboard. The Reservation Manager and Sales Overview Dashboard are the first of many dashboards we’ll be introducing. Graphs on this dashboard will give you visibility into the reservation and sales overview side of your business.
A Dashboard shows a number of charts that help you visualise patterns of performance and productivity so you can understand and improve your business inputs and performance. Using dashboards will help you see performance in significant operational areas. When you see patterns and trends you can adjust your inputs for better productivity and profitability.
A Dashboard consists of a number of graphs, we’re grouping dashboard graphs into your key business areas. Each business area will be on a separate worksheet, or tab, like Excel or Google Sheets. Here’s what it will look like once we’ve added a few more:
It’s often easier to spot trends and patterns in graphs and charts than by simply looking through a long table of data, especially for big datasets, so one of the common uses of chart tools is in simply coming to grips with what a new dataset actually means. The benefits of charts and graphs also come into play in presentations, where they can be used to quickly illustrate trends in data for others to see.
A chart can create a clearer picture of a set of data values than a table with rows of numbers in it, allowing managers to incorporate this understanding into analysis and future planning.
Version 7.30.0 and up
Posted on May 2020
Providing online credit card payments makes your guest’s experience easy and convenient when they book and pay for their trip online. We are excited to announce a new interface to credit card payment gateway, Peach Payments. Peach Payments is located in South Africa, but have a footprint in Kenya, Nigeria and Mauritius.
What integration is available to ResRequest customers
Peach Payments can be set up on ResNova, on your ResRequest back office (for staff processing check outs), on the ResRequest booking page and on the ResRequest Pay Now page. This video explains how credit card functionality can be used with ResRequest.
See our Payment Gateway functionality for more information about credit card payments.
How to sign up with this feature
For more information about Peach Payments’ payment gateway services and costs, visit their website or contact Andrew Pillay. Once an account has been set up with Peach Payments, follow these steps to set up a credit card payment gateway online or contact our call centre for help with the setup of Peach Payments credit card payments on ResNova and ResRequest.
